Frequently Asked Questions

General

The blade pitch of the Aeratron Ceiling Fans differ between each model.

43inch – 14°
50inch – 12°
60inch – 9°

The Beam angle of the Aeratron LED Light is 120°.

The LED Light Kit for the Aeratron Ceiling Fan is between 610lm-650lm, depending on whether the Light is Warm or Cool White.

Aeratron recommend that additional lighting such as lamps or downlights are used in the room where the light is being used. The Light Kit itself is a 6W LED bulb, meaning it is the equivalent to a single downlight.

For pricing enquiries, you will need to contact your local stockist.

We cannot provide pricing information as it does slightly vary from store to store.

We recommend the 3 blade fans for bedrooms and living areas as it creates a higher airflow in those rooms. The 2 blade can be used in smaller guest rooms and studies/offices; we also recommend them over the 3 blade for heating purposes in winter.

Aeratron Australia have several stockists throughout the country. If you live in rural areas or cannot find a stockist near you, we also have a range of online stockists who offer delivery. Click here  for a list of stockists in your area.

Yes.

There is a wall controller available for the Aeratron range.

This is purchased as a separate accessory and does require specialised wiring, click here for the technical specifications.

When installing the Wall Controller please note that the remote will no longer work. Please contact us for more information on 1300 116 305.

Installation

YES.

Aeratron strongly recommends the use of Isolation Switches, when installing your Ceiling Fan, especially for dwellings with more than one Aeratron Ceiling Fan installed.

The reason for this is, in the event you need to reprogram your fan you can do it yourself.

If Isolation Switches are not installed an electrician will need to be called out to reprogram the ceiling fan(s) if there is more than 1 in the dwelling.

The fan will need to be installed at least 1 metre from the tip of the blade to the nearest vent or air-conditioning split system. If the fans are installed any closer than this, it can cause air that is being pushed out of the vents to rock the blades back and forth.
In some cases, a noise also develops because when the fan is turned on, the constant air being pushed directly on the blade set it will cause it to make air movement sounds.

No.

Due to the light weight design, the Aeratron fan range is not suitable for outdoor use, in any structure that does not have 4 walls. Aeratron has found that the blade set weighing less than 1.5kgs is susceptible to the wind which can place extra strain on the internal components.

The term Outdoors, relates to:
– Patio Areas
– Deck Areas
– Any outdoor structure exposed

If the area which the fan is installed is outside the dwelling and does not have 4 solid walls surrounding it at all times where it is protected from wind damage, the fan will not be warranted.

Yes. Aeratron fans do have an accessory kit available that allows the fan to be installed on a raked ceiling. For raked ceilings under 17 degrees you will only need to purchase an extension rod kit. But for anything over 17 degrees up to a maximum of 40 degrees a raked ceiling kit and an extension rod kit will need to purchased.

The extension rod kit is used because the fan will need to hang low enough so that the fan blades do not connect with the angled ceiling.

Technical

Depending on the installation of the ceiling fan, there are a couple of different ways to reprogram the fan.

Click here to find out how to reprogram your Aeratron.

The warning label on the Aeratron ceiling fan box is for homes that have been hermetically sealed, this is most common in America and colder climates.
We issue this warning because if there is a gas heater or wood fire in the room that is running when the fan is also running, the fan will circulate the CO2 and it can cause respiratory issues.

The fan will need to be installed at least 1 metre from the tip of the blade to the nearest vent or air-conditioning split system. If the fans are installed any closer than this, it can cause air that is being pushed out of the vents to rock the blades back and forth.
In some cases, a noise also develops because when the fan is turned on, the constant air being pushed directly on the blade set it will cause it to make air movement sounds.

An extension rod kit is used if the fan is being installed on an angled ceiling of less than 17 degrees. The extension rod kit is also used on high ceilings. We recommend any ceiling with a height of 3100mm or more, you will need to use an extension rod kit. The kit itself comes with a 114mm extension rod and a 900mm extension rod which can be cut to size, and all of the other required parts including canopy covers and specialised brackets required to install the extension rod correctly.

Under Australian standards the minimum height from floor to the lowest part of the fan needs to be 2100mm. If your home has a standard 2400mm ceiling the fan will be able to be installed directly on to the ceiling and will comply with Australian standards. From the top of the motor housing to the lowest part of the blades, the fans hang 395mm from the ceiling.

 

No.

Aeratron fans have inbuilt transformers that require 240V to power the internal electronics, and the use of solar power is not a sufficient power source.

Aeratron do not warrant the use of solar panels or inverters etc.

The LED bulbs in the light kits have been rated for 50,000 hours of use. Depending on how much the light is used will depend on how many years etc. the light will last for.

The voltage of the fans is 110-240V and the wattage varies on the model of the fan. The 2-blade model depending on blade size and speed setting will range from 3.7W-18.2W, whereas the 3-blade model will vary from 3.8W-18W.
The voltage of the light kit is 240V.

Aeratron ceiling fans are compatible with most Home Automation Systems including CBUS. Click here to download the technical specifications.

For more information please contact the customer service line on 1300 116 305.

 

Warranty

Aeratron ceiling fans come with a 12 month in home warranty for the remote control and receiver, and a 3 year in home warranty for the motor of the fan.

The warranty on Aeratron products are set by Aeratron themselves not AeroDC the Australian distributor.

Click here to find out more about the warranty terms and conditions.

The first thing to always try if your fan stops working – or is working abnormally is to reprogram the fan. Click here for instructions.

In the unlikely event that your Aeratron fan does not respond to the above reprogramming, please call the National Warranty Hotline on 1300 116 305 for assistance.